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Frequently Asked Questions (FAQ)
Still not sure if we can be of help? Check through some frequently asked questions and then send us a message.
Whilst you do not need to be an Olympic standard swimmer, you MUST be able to swim to some extent that you can maintain yourself in the water. Your instructor can assess this before commencing any diving activities
There are a few options available to you. You could enroll in the Open Water Course straight away but if you decide during training that it’s
not for you then it can be a costly mistake. That is why we would recommend that you consider a Discover Scuba Diving (DSD) Program in the safety of the swimming pool.
Here you will learn some basic skills, one of the hardest for new divers being how to clear a mask. If you are comfortable with the basic skills then you can continue and do a DSD first open water dive. This will give you more confidence and can if you decide to continue, count towards the Open Water Course.
No. This is not something, as a Professional dive center that we do, for many different reasons; the primary one being safety. You must do a DSD in the pool where you will learn some basic safety and dive skills, an introduction to the dive equipment and skill such as mask and
regulator clearing. Without completing this, going straight into the open water would be extremely dangerous for not only you but also other divers and your instructor.
We adhere to the PADI Standards and Procedures for scuba diving and do not break these standards. It is in your best interests that we operate under these guidelines.
Scuba Diving is a safe sport and activity if you follow some very simple safety rules, as well as gain experience and knowledge from completing a PADI Open Water Diver Course that gives you a solid foundation for diving safely.
Sure, you could learn to dive from anyone, even if they are not a teaching status instructor with any organization. However, even though they may have taught you well, if you travel anywhere else, either in the Philippines or around the world, you will find that no scuba dive operator will rent you equipment, fill tanks or take you on diving trips.
PADI is world-renowned as a training organization with over 50 years of experience of providing training courses. PADI and their instructors have taught millions to dive.
Once you have your PADI certification card (you can even obtain an electronic copy for your phone) that card opens up the world of diving to you. Your PADI Certification card, basically a scuba diving license, is accepted by dive operators worldwide and will allow you to dive anywhere.
That is why all our courses and trips are operated by teaching status PADI dive instructors.
This will all depend on your certification level. For all DSD dives in the open water, the maximum depth is 12 meters.
For certified divers, PADI Open Water Diver is 18 meters, PADI Advanced Open Water is 30 meters and if you hold the PADI Deep
Diver Specialty qualification then 40 meters.
Other certification agencies depths will be applied to the PADI system.
Depths are strictly followed and we do not go beyond them.
There is no restriction on diving after a flight, so you could dive after landing at Virac airport in the morning.
No diving should be done 24 hours before your flight. So for example if you are flying on Friday at 6.30 am, then the last dive should before 6.30 am on Thursday. In effect, Wednesday would be the last day for diving.
Payment can be made in cash only. Philippine Peso is the preferred cash payment but you can pay in other currencies, which will be converted at the daily rate. We do not accept credit cards as the charges at 5% make it more expensive for you.
Full payment must be made at least 24 hours before any dive trip. Reservations can be made any time in advance but will not be confirmed until payment is made. If payment is not made 24 hours before the dive trip then your reservation will be canceled to allow reallocation of your spot.
For all dive courses, the payment requirements are the same, with the exception for course materials such as online learning and our Flexi dive courses. Please ask us for more details on this.
We also have a cancellation policy, which you will be asked to sign at the time of payment. This provides you with protection in case of cancellation of dive trips/courses by us and covers your liability if you cancel.
Timings will vary according to the tide times. This is especially relevant for boat trips as we try to begin the trip before high tide. As much as possible we prefer to dive in the morning but no dive trips will start after 1200 pm. You will be advised of the times of the trip at the time of booking.
Courses and pool-based scuba diving activities can be scheduled for any time, however, during peak periods the pool may be in heavy use by resort guests so we make use of alternatives. Flexibility is applied in these situations.
We use local Banka style boats, owned and operated by the local fishermen whom we have trained in diving activities.
By employing them it gives them a better source of income and helps them to improve their quality of life. We believe that tourism should benefit as many as possible, so by employing them direct more money goes into the local economy. Using local style boats also adds to your diving experience.
We also employ them as their knowledge of the seas is outstanding; they know the best places to dive to see fish…and if they are not fishing then that’s more marine life for divers to see. A win-win situation for all.
All dive equipment, refreshments and food is included so you don’t need to bring much on the boat. Obviously a camera for photographing the majestic scenery, perhaps a personal music player, sunglasses, sun cream and a hat. And of course swim wear.
We also recommend bringing some small money as a ‘tip’ for the boat crew doing a wonderful job, if you think they have. They will love you for it!
We also advise you to bring a towel and some dry clothing to change into after the dive trip. These will be left in the transport vehicle, ready for you to get changed into before transferring back to the resort.
No. Most of the sites have very little current because we time the dives to go at the optimum time. You will have an experienced dive guide who will make things as easy as possible.
No. Sharks have a bad press and they are more afraid of us…with good reason. We kill over 100 million sharks a year and yet they are responsible for less than 20 shark related deaths a year. You are more likely to be killed taking a ‘selfie’ than by a shark.
In fact you are more likely to be killed by a falling coconut than a shark………watch those palm trees!
We do not allow any spear or other types of fishing during any of our dive activities. No exception.
We advocate a policy of passive interaction with all marine life.
We take only pictures and memories and leave only bubbles.
Actually, one thing we do take is all our trash including cigarette butts.
Simple answer is no, we do not refill third party tanks. We fill our tanks only.
There are numerous reasons why we don’t fill others tanks, all relating to safety and legal liability issues.
We would only consider filling tanks for use by a dive professional if a number of criteria is met.